Client Success Stories

Client Challenge

The world’s largest insulin manufacturer realized that it was suffering from a typical syndrome that is exhibited when organizations grow big and leadership is spread across nations. The global leadership team was communicative, but the effectiveness of the communication was on an erosion. It led to ‘things falling in between cracks’, peaceful avoidance leading to misinformation, a management driven by assumptions more than by pragmatic reality. A colleagueship without any confrontation was making the second line of leaders a band of a compliant breed.

Growthsqapes' Approach

At GrowthSqapes, we took a normative systems approach to :

• Facilitate positive confrontations to bring out the Shadow Organization.
• Diagnosed, identified, named & redirected the negative norms.
• Identified major mutual influence-factors that can be used to reduce or eliminate negative norms.
• A dialogic methodology to arrive at the Confidence Building Measure Framework for Positive Norming.
• A review mechanism for the global team to self-audit their agreed norms.

Business Impact

• The normative communications systems program strengthened the global team as a single management entity. This had a positive effect on the next level of managers in terms of overall effectiveness.

Client Challenge

The top management institute of the country prepares managers who are new age millennial managers. They acquire the best cognitive inputs and are exposed to best-in-class and best-in-industry business project experiences. The institute fundamentally believes that only Good Human Beings can become Great Change Agents. Thus, the challenge for the top management institute of the country is to arouse a change management mindset in incumbent leaders so that the organizations they run could benefit from a leader who does not come across as a cognitive expert with a rigid mindset but as a change agent with a growth-mindset.

Growthsqapes' Approach

GrowthSqapes partners with the institute for :

• An unstructured Laboratory Learning methodology to instill a sense of Self-Awareness amongst the young Leaders.
• To heighten their sense of role-awareness and how they as individuals can be change agents.
• To develop their sense of being co-creators of a system than be individual contributors to a project.
• To help them adopt a mindset that facilitates large scale enterprise level change.

Business Impact

• A balanced organization with genetic agility towards institutionalizing change.
• Seamless collaboration between enterprise-veterans & new-age leaders.
• Business objectivity & overall organizational effectiveness.

Client Challenge

An old  Indian MNC with a business history of more than  75 years in the industrial goods sector was facing a challenge in getting the desired level of productivity from its sales force due to inadequacies in skills related to customer acquisition, virtual selling and account management. In order to create a process, manage competition, exercise better control over business to improve their productivity the organization wanted to develop  the virtual consultative selling in these people.

Growthsqapes' Approach

Creation of a customized skill development journey in which :

• Pre-work was done to understand the ground level challenges
• All participants were put through a learning journey
• Skill assessments were done to gauge the learning retention
• A sustenance mechanism put in place to ensure retention and application of learning in the field

Business Impact

The intervention was a success, which resulted in the client becoming ready to embark on another similar developmental journey.