Client Success Stories

Client Challenge

A leading airline in India had entered the cargo business imminently. It faced the challenge of being unable to overcome the price barrier in its negotiations with the B2B customers. This was owing to inadequacies in the skills and mindset pertaining to negotiations in its sales leaders. The organization wanted to lift the level of the functional competency of negotiation in these leaders to create some processes, manage competition, exercise better control over business to improve the price realization.

Growthsqapes' Approach

Creation of a customized solution in which :

• Assessments were done to gauge the gaps in skills.
• Diagnostics were conducted to underline the current state and desired state.
• All participants were put through a customized learning journey.
• Sustenance mechanism put in place to ensure retention and application of learning in the field.

Client Challenge

A leading European alcoholic beverages maker felt that the legacy of the organization was not comprehended by the new generation leaders. At the same time, the organization also needed to be attuned to the modern times. The strategic apex felt that the elements of success, entrepreneurial belief, the business-building actions and the larger heritage of the organization must be carried forward to future generations in a manner that embraces the modernity but does not abandon the legacy of the heritage.

Growthsqapes' Approach

Diagnose the organization dynamics & creation of a unique intervention solution in which :

• Legacy Elements (LE) were identified and translated into Thoughts, Emotional States & Actions. Role re-structuring was done.
• Participatory Observation Method was used to identify the Legacy Elements into organizational identification by leaders and employees.
• Unique characteristic leadership competencies were distilled from Legacy Elements.
• People Managers & Individual Contributors were taken through a learning journey of competencies derived out of Legacy Elements.

Client Challenge

The world’s largest insulin manufacturer realized that it was suffering from a typical syndrome that is exhibited when organizations grow big and leadership is spread across nations. The global leadership team was communicative, but the effectiveness of the communication was on an erosion. It led to ‘things falling in between cracks’, peaceful avoidance leading to misinformation, a management driven by assumptions more than by pragmatic reality. A colleagueship without any confrontation was making the second line of leaders a band of a compliant breed.

Growthsqapes' Approach

At GrowthSqapes, we took a normative systems approach to :

• Facilitate positive confrontations to bring out the Shadow Organization.
• Diagnosed, identified, named & redirected the negative norms.
• Identified major mutual influence-factors that can be used to reduce or eliminate negative norms.
• A dialogic methodology to arrive at the Confidence Building Measure Framework for Positive Norming.
• A review mechanism for the global team to self-audit their agreed norms.

Client Challenge

The top management institute of the country prepares managers who are new age millennial managers. They acquire the best cognitive inputs and are exposed to best-in-class and best-in-industry business project experiences. The institute fundamentally believes that only Good Human Beings can become Great Change Agents. Thus, the challenge for the top management institute of the country is to arouse a change management mindset in incumbent leaders so that the organizations they run could benefit from a leader who does not come across as a cognitive expert with a rigid mindset but as a change agent with a growth-mindset.

Growthsqapes' Approach

GrowthSqapes partners with the institute for :

• An unstructured Laboratory Learning methodology to instill a sense of Self-Awareness amongst the young Leaders.
• To heighten their sense of role-awareness and how they as individuals can be change agents.
• To develop their sense of being co-creators of a system than be individual contributors to a project.
• To help them adopt a mindset that facilitates large scale enterprise level change.

Client Challenge

An old  Indian MNC with a business history of more than  75 years in the industrial goods sector was facing a challenge in getting the desired level of productivity from its sales force due to inadequacies in skills related to customer acquisition, virtual selling and account management. In order to create a process, manage competition, exercise better control over business to improve their productivity the organization wanted to develop  the virtual consultative selling in these people.

Growthsqapes' Approach

Creation of a customized skill development journey in which :

• Pre-work was done to understand the ground level challenges
• All participants were put through a learning journey
• Skill assessments were done to gauge the learning retention
• A sustenance mechanism put in place to ensure retention and application of learning in the field