Profile
Beginning her journey as a hostess in a boutique hotel, she rose to become a Talent Development Leader, collaborating with globally renowned 5-star and Michelin-star brands. With over 26 years of extensive experience, Jaswin has excelled in transforming operations, developing talent, and coaching leaders across industries such as Luxury Hospitality, Retail, E-commerce, Fitness & Wellness, Education, Quick Service Restaurants and other services. As a Transformation Catalyst, Jaswin combines strategic thinking, resilience coaching, and operational expertise to drive impactful change for individuals and organizations.
Alongside her professional endeavours, she serves as an accredited Mental Health First Aider, offering mental well-being support, and a keynote speaker, inspiring audiences on topics such as leadership, resilience, and transformation. Jaswin’s ability to combine strategic expertise with emotional intelligence and resilience has positioned her as a trusted leader, facilitator, and coach, enabling individuals and organizations to thrive in today’s dynamic world.
Qualifications & Certifications
Jaswin is a Hotel Management Graduate. As a certified Marshall Goldsmith Stakeholder Centred Executive and Team Coach, she has delivered leadership development programs, team-building workshops, and succession planning strategies. She is also an NLP & Emotional Intelligence Coach, a Positive Psychology & Resilience Practitioner and an Accredited Mental Health First Aider.
Areas of Expertise
Jaswin’s expertise lies in the areas of Strategic Thinking & Planning for developing innovative strategies for sustainable growth in service and related industries. She also drives process optimization and operational efficiency across industries. Further, her expertise lies in the areas of Leadership Coaching & Development, Talent Development & Succession Planning, Change Management, Building Emotional Intelligence & Resilience and Mental Health Advocacy.