Customer Centricity is one of the top buzz words in the business world today. While there’s a general understanding about...
The customer is the very reason that a business exists for. Mostly, the customer is at the very core of...
“A customer is the most important visitor on our premises. They are not dependent on us. We are dependent on...
During my stint with IBM, delivering exceptional customer service during client interactions came naturally to me as I consider myself...
Today, customers do not buy products and services only. They buy experiences. According to recent studies, businesses collectively lose billions...
It’s been more than four months since the current COVID 19 crisis caught us off guard and sent almost the...