Communication Excellence
Communication is an important business skill for people at all levels. This is because the ability to present one’s thoughts to both external and internal stakeholders in a professional and effective manner is extremely important to build one’s image in an organization. An able communicator, through the application of his skills, can save time, improve relationships, increase engagement, and productivity. Regardless of the levels, it is surprising just how important effective communication is and in reality, how little it is practised.
GrowthSqapes believes that the communication skills of executives need to be developed to ensure that it makes them more effective and enables them to showcase their personal brand image for both internal and external stakeholders.
Objectives
- Recognize the different styles of communication and learn to improve understanding and rapport building with others.
- Reflect on various methods of communication and decide suitability.
- Understand the role of body language and voice tone ineffective communication.
- Learn to communicate messages in an effective and engaging way for the recipient.
Who Should Attend?
- Sales professionals in the B2B and B2C space who need to speak at formal meetings.
- Executives who would like to improve their communication skills with internal and external stakeholders.
- Executives who currently communicate with more senior colleagues or external customers.
- Executives who are required to deliver difficult messages to large audiences.
Key Learning for Participants
- Understanding of one’s own communication style and those of others.
- Develop the ability to communicate effectively and with impact.
- Gain practical tools and techniques to add impact to your communication.
- Communicating with empathy to aid rapport building.
Business Impact for Organization
- Increased organisational effectiveness via increased self- awareness of team members.
- Overall greater confidence levels exhibited by the team.
- Improved collaboration and engagement.
- Creation of a library of practical tools and techniques to aid communication.
Design Elements
Delivery Elements
