The Business Context

• A leading MNC bank of Asia acquired a large old generation Indian bank
• The bank faced the challenge to integrate the established set of people, process, operational attitudes and practices held by each side.
• Specifically, the challenge was to marry the mindsets of two completely diverse set of people who were used to operate in their own ways and serving customers.
• The integration was to be done amidst varied psychic needs and status, in such a way that the amalgamated entity soon moved to a collective collaborative phase delivering business results as envisioned to be the purpose of the merger.

Our Approach

GrowthSqapes recommended and facilitated the amalgamated entity with:

• Identity & Identification based integration approach towards Total Effective Integration.
• ‘Developing Integration Leaders’ and supporting them with diagnosis of layer wise integration occurring at each layer.
• Equipping Integration Leaders with ‘what to do on-ground’ to tide over the vulnerable phase and reach the collaborative phase of the amalgamation faster.
• Integration Coaching at Group Level.

Business Impact Created

• Integration at people, process, product, and perception levels towards Total Effective integration.
• Better inclusiveness, acceptance, and appreciations of mutual cultures and erstwhile ways of working towards Total Effective Integration.
• Legacy elements started getting positively manifested in the amalgamated entity.
• Initiative won a prestigious award.

Stakeholder Sound Bites

• “This OD initiative was very well curated and executed by GrowthSqapes”.
• “I can see early signs of success of what we set out to achieve”.
• “This initiative was much needed”.
• I have been able to realize the importance of inclusivity through this program”.