Crisis Leadership
Many a times, in business today, leaders see unforeseen crisis. Consequently, the business continuity plans, the risk management rigours, the business forecasting and the VUCA case-studies that they have done earlier appear to be entirely futile given the scale, speed, span and gravity of the new crisis. But, we must understand that leadership in times of crisis is different from leadership in normal times.
Recognising the crisis and identifying its fangs is the first thing that leaders must do. But being human also brings the normalcy bias which oftentimes makes them misjudge the ‘depth of the bite’ and the consequences of its impact.
In a business crisis situation which is marked by high degree of uncertainty, vagueness and unfamiliarity, effectiveness of leadership response is not to follow the standard operating procedures (SOPs) that emerge out of standard thinking process, behaviours and mindset. Effective leadership response in crisis is to radically improvise the total leadership response to control and sustain business processes during large-scale emergencies.
We at GrowthSqapes have studied the thinking patterns, behaviours and mindsets that bring out high performance leadership response to manage crisis during large-scale emergencies.
Our ‘Leadership Development for Effective Crisis Response – Program’ unlocks the leaders’ thinking to enable the leader to come up with radically improvised response to revive and sustain the business processes and people processes impacted by the crisis.
Objectives
- Help business leaders diagnose, identify and understand their typical response to threatening situations; what they need to change to enhance their readiness to respond and the effectiveness of their response. Helping them develop radical and improvised thinking patterns while managing in crisis situations.
- Make the business leaders identify the stages of crisis and respond proactively, appropriate to the stage and construct a new leadership mindset to prepare them for new leadership form that is tuned to the current crisis.
- Equip leaders with targeted and time sensitive change management communication to people and customers for effective systems predictability, controllability, revival, and sustainability.
- To provide a road map for business leaders to navigate with resilience, the ever-increasing challenges of today’s VUCA/BANI business environment.
Who Should Attend?
- This special workshop is a must for Boards, CEOs, and C-suite leaders to optimize their performance to tide over the crisis through thoughtful capability-building and crisis leadership development at both an individual and a collective level.
- For those whose primary responsibilities include making major corporate decisions, managing the overall operations and resources of the company, acting as the main link of communication between the board and corporate operations and being the public face of the company at internal levels and externally.
Key learning for Participants
- Understand self as to “how do I lead in crisis and why do I lead the way I lead”.
- Analyse self via tools : General Crisis Response Readiness Quotient© and Positive Progressive Mindset© while navigating a crisis.
- Learn to adopt boldly to respond effectively and appropriately to the stage of crisis, revive and sustain a system and communicate change to stakeholders.
- As a leader, build resilience in mind and the roadmap in hand to navigate the business through the crisis.
Business Impact for organization
- Enhanced preparedness of the organization to mitigate the risks, prevent large-system failures and deal with disruptions and unexpected events that threaten to harm its core business process.
- Elevated leadership capability and creation of a pool of crisis leaders of the company with ‘Here & Now & For This’ crisis management capability building.
- Improved organizational ability contextual to creating business sustainability.
- Better execution and implementation of organizational strategies by leaders in post crisis era.
Design elements
Delivery elements
